FREQUENTLY ASKED QUESTIONS

The questions buyers actually ask.

Pricing, contracts, compliance, team setup, and the bigger question of why we built DialerSeat in the first place — answered honestly.

Why DialerSeat?

The full answer — why this product exists, who builds it, how we ship, what makes us different from the entrenched names in the space, and where we're going next.

READ THE FULL STORY

Common questions.

How much does DialerSeat cost?

$35 per week per seat. That's the entire price. No setup fee, no per-call surcharge, no tier upcharges, no add-on modules, no annual minimum, no "contact sales for pricing." Billing is weekly through Stripe.

Do I have to sign a contract?

No. There's no contract and no minimum term. You pay for the current week of service and cancel whenever you want. We don't lock anyone into anything.

Can I cancel anytime?

Yes. Cancel from your billing page in two clicks. Your subscription ends at the close of the current weekly cycle — you keep access through what you've paid for, then it stops billing. Your leads, recordings, and campaigns remain accessible if you want to come back.

Which dialing modes do you support?

All four: preview, power, progressive, and predictive. Each is available on every account at every tier — we don't gate dialing modes behind upgrades. Full breakdown on the dialing modes page.

How does DialerSeat handle TCPA compliance?

The dialer enforces the federal calling-time window (8 AM–9 PM in the lead's local time zone) on every outbound call. Predictive mode applies the FTC TSR safe-harbor conditions in software — 3% abandon-rate cap, auto-degrade at 2.5% to leave a safety buffer, AMD pre-screen, ring-duration handling.

DNC list scrubbing and consent records remain the seller's responsibility — we're transparent about which compliance layers we own and which fall on the campaign owner on the dialing modes page.

Can I record calls?

Yes. Recordings are captured server-side, stored encrypted, and accessible from your dashboard. Pulling them down for review, training, or compliance archives is straightforward.

Do you have a team plan?

Yes. Each seat is $35/week regardless of team size. Team owners can pay for the whole team's seats, or you can configure it so individual agents pay for their own access. Both flows are supported.

Can my team share campaigns?

Yes. Team owners can grant campaign access to team members. Team-mode predictive routes humans across the whole team — when an agent disconnects, the routed human reroutes to another available agent on the same campaign rather than dropping.

Do you offer a white-label option?

Yes — $115/week. Includes a custom subdomain, your branding (logo, colors, favicon), and the ability to onboard your own users under your brand. The underlying dialer is the same one we run.

Where is my data hosted?

Application data sits on Supabase (US region). Recordings are stored encrypted. Payments are handled by Stripe — DialerSeat never sees or stores credit card numbers. Telephony runs through SignalWire with full STIR/SHAKEN attestation.

Will the $35/week price change?

We have no plans to raise it. If we ever needed to, existing customers would be grandfathered at the rate they signed up at. The price you're looking at today is the price you'll keep paying.

▸ STILL HAVE QUESTIONS?

The best way to find out is to use it.

$35 for a week. No contract. Cancel any time. Your data stays yours.