What a five-agent floor actually costs.
Every vendor publishes a per-seat rate. Almost none publish the seat minimum, the contract term, or what it takes to add the sixth agent, which is the part that decides whether a growing floor is an afternoon decision or a procurement event.
| Tool | Smallest team | Adding one more agent | Five agents |
|---|---|---|---|
| DialerSeat | One seat | Send a join code. The seat is live the moment they accept, and the owner chooses who pays. | $175/week in seats plus $75/week for the Manager+ owner: all four dialer modes included, no contract. Seats bill from the day they open. |
| ReadyMode | Quoted per deployment | Contact the vendor; setup fee applies before the first call | Quoted, plus a $500-$2,000 setup fee |
| Mojo Dialer | One agent | Add an Agent Access licence, roughly $10/month, plus that agent's dialer plan | Dialer plans plus ~$10/agent, before lead-data add-ons |
| PhoneBurner | One user | Add a paid user at the standard per-seat monthly rate | Five per-seat monthly licences |
| Five9 | Enterprise-scale | A sales conversation and a revised contract | Not published; quotes commonly land at $175+ per seat per month |
| Convoso | Seat minimum applies | Renegotiate the quote; usage billing changes with volume | Custom quote, usage-billed |
| BatchDialer | One seat | Add a seat at the prepay or month-to-month rate | ~$475 on annual prepay, or roughly $595-$1,245 month to month |
| WAVV | One user | Add a user, plus $1/month for each additional number | $149/month Multi Line for predictive, plus per-number charges |
| Kixie | One user | Add a user at the tier your dialing needs, which for multi-line is $95+ | $475+/month at the multi-line tier |
| Orum | Three seats | Amend the annual contract | ~$1,250/month, billed annually |
| JustCall | Two seats | Add a user on the Pro tier or above | $245+/month on the tier that includes dialing |
| CloudTalk | One seat | Add a seat, plus the dialer add-on per seat | $95 in seats plus $75-$195 in dialer add-ons |
| Aircall | Three licences | Add a licence on Professional to keep the Power Dialer | $250/month on Professional |
| VICIdial | One server, however many agents it holds | Free in licence terms, add a user in the admin panel. The real limit is server capacity and trunk concurrency, which you plan and pay for yourself. | No licence cost. In practice a server, SIP trunking and someone who can run it, which is why published TCO starts around $130/agent/month. |
| CallTools | Quoted per deployment | Contact the vendor to add a licence | Roughly $510-$600/month in seats at published rates, before setup and integration fees |
| DialedIn | One user | Add a user licence at the tier you are on | From roughly $445/month at the published entry rate |
| smrtPhone | One subscription plus one dialer seat | Add a smrtDialer seat to the subscription, then fund credits for their call time | Subscription plus roughly $210-$375/month in dialer seats, before per-minute credits |
| Aloware | One user | Add a user at your tier | From roughly $150/month at the entry tier, more once outbound features are needed |
Other vendors' pricing is summarised from their public materials and changes without notice, verify current terms before buying. Where a vendor does not publish pricing, that is stated rather than guessed. Corrections welcome; we would rather be accurate than flattering.
The part a price comparison misses
Cost is the easy question. What actually goes wrong on a shared floor is mechanical, and it is worth knowing exactly how a tool handles each of these before five people depend on it.
- Two agents are never handed the same lead. Leads are claimed atomically in the database before they are dialed, so a shared campaign cannot produce duplicate calls to the same person.
- A claim is a lease, not a lock. It is renewed while the agent is live and released automatically if their browser closes mid-call, so a crashed session never strands a lead.
- Leads that are worked and not closed rotate to the back of the queue rather than disappearing, so the floor works a list evenly instead of racing the top of it.
- TCPA calling windows are enforced per lead against the lead’s own state, not the agent’s, which is what makes a remote or offshore agent safe to run.
- Each agent dials from the shared number pool with per-number daily caps and answer-rate tracking, so a floor cannot burn one caller ID.
- Each agent gets their own login, their own dialer, and their own call data.
- A seat is $35 per week, the same as a solo seat. There is no team tier and no per-seat markup.
- No seat minimum. A team of two is a supported configuration, not an exception.
- The team owner needs Manager+ at $75 per week, which also includes white-labeling.
- Agents join with a code. The owner chooses per code whether the owner pays for that seat or the agent pays for their own.
- A seat can be paused instead of cancelled: billing stops, the agent’s data stays, and resuming is one click.
- Per-seat price overrides are supported, so a partner or discounted seat can differ without a separate plan.
- The owner sees which agents are live and which campaign each is on, in real time.
- Per-agent reporting: calls placed, connects, and a disposition breakdown, over any date range.
- Campaigns are assigned to the team, so the whole floor works one list without anyone re-uploading it.
- Scripts are shared at the team level, and each campaign controls which ones are active and in what order.
If any of these is a requirement, one of the enterprise platforms above is the better buy and we would rather you found that out here than after paying us.
- No live call monitoring: listen, whisper, and barge are not built.
- No call scoring or QA workflow.
- No workforce management, shift scheduling, or forecasting.
- No built-in lead marketplace, the team brings its own lists.
Remote and offshore agents
At $95-$250 per seat per month, an offshore floor costs more in software than in wages, which is why most teams never build one. At $35 per week the arithmetic changes.
- Agents can work from anywhere with a browser and an internet connection. There is no per-country restriction and no separate international seat price.
- A US account dialing US leads works the same whether the agent is in Ohio or Manila.
- Calling windows follow the lead, so an agent in another timezone cannot accidentally dial outside a prospect’s legal window.
- Seats are the same $35 per week regardless of where the agent sits, which is what makes an offshore floor economic at all.
More detail: running a dialer with remote or offshore agents.
Questions
What does a 5-agent dialer team cost?
On DialerSeat, $175 per week in seats ($35 each) plus $75 per week for the Manager+ owner, with all four dialer modes included and no contract. Most alternatives price per seat per month with a minimum: Orum is around $1,250/month for five, billed annually with a three-seat minimum; Aircall is $250/month on the tier that includes the Power Dialer, with a three-licence minimum; Five9 does not publish pricing and quotes commonly land at $175+ per seat per month.
Can two agents on the same campaign call the same lead?
Not on DialerSeat. Leads are claimed atomically in the database before they are dialed, so a shared campaign cannot hand the same lead to two agents. The claim is a lease that is renewed while the agent is live and released automatically if their browser closes mid-call, so a crashed session frees its lead instead of stranding it.
Is there a seat minimum?
No. A team of two is a supported configuration. Several alternatives have minimums: Orum requires three seats, Aircall three licences, JustCall two.
Who pays for each agent’s seat?
The team owner chooses per join code. A code can be set so the owner is billed for that seat, or so the agent pays for their own. Both can exist on the same team.
Can an agent work from another country?
Yes. Agents need a browser and an internet connection; there is no per-country restriction and no separate international seat price. Calling windows are enforced against the lead’s state rather than the agent’s, so an agent in another timezone cannot dial outside a prospect’s legal window.