Aircall's advertised $30/seat Essentials plan doesn't include the Power Dialer, Salesforce integration, or live call monitoring — all three require upgrading to Professional at $50/seat, plus a 3-license minimum on every plan. DialerSeat™ includes every dialer mode at $35 per seat per week, no tier upgrade required.
Aircall is a well-established, CRM-friendly business phone system, and its Power Dialer — confirmed directly from Aircall's own product content — is a genuine power dialer that queues and cycles leads automatically. The catch, sourced from Aircall's own blog and independently corroborated across multiple vendor-pricing analyses: that dialer sits on the Professional plan, $50/seat/month, not the advertised $30/seat Essentials entry. One G2 reviewer put it plainly — they signed up specifically for the power dialer, found it wasn't on the basic plan, and called the product "unusable" without the paid upgrade. DialerSeat™ includes the dialer at the price you're quoted.
Switch to DialerSeat™ if you want the dialer included in your starting price, not a Professional-tier unlock with a 3-seat floor. Stay on Aircall if its broader helpdesk-style integrations and support-team features matter more to your stack than a cost-predictable outbound dialer.
Aircall's own pricing page doesn't render dollar figures directly — multiple independent sources confirm the numbers live on Aircall's blog instead: Essentials from $30/user/month, Professional from $50/user/month, both billed annually and both carrying a 3-license minimum. The Power Dialer, Salesforce integration, and live call monitoring all require Professional. Vendr's transaction data, drawn from real purchases, shows the median buyer negotiates 23% off list price — meaning the "real" price isn't even the one Aircall advertises. For a mid-size team, real monthly cost is commonly documented in the $2,500–$4,000 range once add-ons are included. DialerSeat™ is $35/week, flat, one price, no license minimum.
Honest side-by-side. Aircall's CRM sync and reliability are genuinely well-regarded by reviewers. Green ✓ = confirmed support, red ✕ = not available at the entry tier or not found, amber = tier-gated, negotiable, or a claim we couldn't independently confirm.
| Feature | DialerSeat | Aircall |
|---|---|---|
| Public per-seat pricing | ✓ | Numbers only on third-party blogs, not their own pricing page |
| Self-serve signup, no demo required | ✓ | Not specified |
| Weekly billing option | ✓ | ✕ |
| No annual contract required | ✓ | Monthly costs ~33% more per seat |
| Minimum seats required | ✕ | 3-license minimum, every plan |
| Seat price | $35/wk, cancel anytime | $30–$50/seat/mo by tier |
| Power Dialer included in entry tier | ✓ | ✕ |
| Power Dialer requires tier upgrade | ✕ | Professional tier, $50/seat/mo |
| Salesforce integration requires tier upgrade | ✕ | Professional tier required |
| Live call monitoring / whisper | ✓ | Professional tier required |
| Predictive dialer | ✓ | Not specified |
| Progressive dialer | ✓ | Not specified |
| Preview dialer | ✓ | Not specified |
| Per-campaign dialer mode | ✓ | Not specified |
| AMD voicemail filter included | ✓ | Not specified |
| TCPA windows enforced server-side | ✓ | Not specified |
| STIR/SHAKEN A-attestation | ✓ | Not specified |
| Pricing negotiable / not fixed at list | ✕ | Median buyer saves 23% off list (Vendr data) |
| Public API + webhooks (any CRM) | ✓ | ✓ |
| Works on phones + tablets (PWA install) | ✓ | Not specified |
| Lapsed-user data preservation | ✓ | Not specified |
Aircall's Custom tier (quote-based, typically 25+ licenses) adds unlimited outbound calling and custom SLAs. We found no whitelabel or reseller program anywhere on Aircall's site. DialerSeat™ Manager+ is a flat $75/month add-on with full whitelabel included, on top of a per-seat price that already includes the dialer, with no license minimum to reach it.
No upgrade needed. Aircall's Power Dialer requires the Professional plan, $50/seat/month — the $30 Essentials tier doesn't include it at all.
Start with one seat. Aircall requires a minimum of 3 licenses on every published plan, Essentials or Professional.
$35 this week. Cancel before next Monday and you owe nothing more. Aircall's monthly billing runs roughly 33% above its annual rate.
$35/week is right there. Multiple independent reports note Aircall's own pricing page doesn't render dollar figures directly — the numbers live on their blog.
Install as a PWA with the same dialer modes as desktop. Aircall's dialer gating applies regardless of which device you're using.
Manager+ adds full whitelabel for $75/month flat. We found no whitelabel or reseller program anywhere on Aircall's site.
$35 a week per seat. Predictive, power, progressive, and preview dialing, included from your first seat — not a $50/month Professional-tier unlock. Self-serve signup means first dial in under 10 minutes.