DialerSeat vs Five9
Enterprise contact-center software sold through a sales cycle, aimed at large floors.
Five9 pricing vs DialerSeat pricing
Both columns are stated the way each vendor states them. Where Five9 prices by quote, that is said rather than guessed at.
DialerSeat
Five9
DialerSeat bills by the week, so one week of use costs $35 and four weeks cost $140. A tool billed by the month costs a full month even when you only need it for a week. How the billing compares · Every dialer's published pricing
Where each tool wins
Five9 is a market leader in enterprise contact-center-as-a-service. They serve large call centers with hundreds or thousands of seats, complex IVR routing, multi-channel engagement, and deep workforce management. That's a real product for a real audience. But for solo agents and small-to-mid sales teams that just need outbound dialing, it's overbuilt, and overpriced. DialerSeat™ is the outbound dialer without the enterprise tax.
| FEATURE | DIALERSEAT | FIVE9 |
|---|---|---|
| Per-seat cost | $35/wk, cancel anytime | $175-$325/mo, contract |
| Weekly billing | ✓ | ✕ |
| Public per-seat pricing | ✓ | ✕ |
| Self-serve signup, no demo required | ✓ | ✕ |
| No annual contract required | ✓ | ✕ |
| First dial under 10 minutes | ✓ | Weeks of onboarding typical |
| Setup fee | $0 | Variable, often substantial |
| Power dialer | ✓ | ✓ |
| Preview dialer | ✓ | ✓ |
| Progressive dialer | ✓ | ✓ |
| Predictive dialer (multi-line) | ✓ | ✓ |
| Per-campaign dialer mode | ✓ | Configurable per-tenant |
| AMD voicemail filter always on | ✓ | ✓ |
| Multiple scripts per campaign | ✓ | Custom build |
| Live mid-call script switching | ✓ | ✕ |
| TCPA windows enforced server-side | ✓ | Partial |
| All outbound numbers carrier-registered | ✓ | Variable |
| STIR/SHAKEN A-attestation | ✓ | ✓ |
| Inbound lead webhook (any CRM) | ✓ | ✓ |
| Works on phones + tablets (PWA install) | ✓ | ✕ |
| Calendar-aligned analytics (Sun/1st) | ✓ | ✕ |
| Lapsed-user data preservation | ✓ | ✕ |
| Suited for solo / small teams | ✓ | Enterprise-focused |
Pros and cons of Five9
A comparison where the competitor loses at everything is marketing, and it reads like marketing. These are real advantages, and real drawbacks.
Pros of Five9
- Genuine enterprise depth: WFM, QA, omnichannel, reporting
- Established compliance and security posture for regulated buyers
- Support and implementation resources a large floor needs
Cons of Five9
- No public pricing; a demo cycle of one to four weeks before a number
- Implementation fees on top of seat cost
- Overbuilt for teams under roughly fifty seats
Who should pick Five9
Buyers with a procurement process who want an enterprise sales cycle.
If that describes you, take Five9. It is a real product with real strengths and no comparison page should talk you out of the right tool.
Other Five9 alternatives
The other tools buyers shortlist against Five9, with the price each vendor publishes and who each one suits.
| TOOL | PUBLISHED PRICING | BEST FOR |
|---|---|---|
| DialerSeat | $35 per seat per week on Pro. $75 per week on Manager+, which adds team ownership and white-labeling. | Solo agents through mid-size floors who dial daily, want every mode included, and refuse an annual contract. |
| ReadyMode | Per-seat pricing quoted on contact, commonly with a $500-$2,000 setup fee. | Buyers prepared for a sales-led onboarding and a setup fee before the first call. |
| Convoso | Custom quotes, usage-billed. | Buyers willing to negotiate a contract before they can dial. |
| VICIdial | The software is free under the AGPL. Official VICIhost managed hosting is about $400/month per server after a $1,000 setup, roughly $16 per user at 25 agents. Third-party hosts charge $100-$149 per agent per month. | Floors of 30+ agents with a competent telephony administrator on staff who want total control and the lowest possible cost at scale. |
| CallTools | Roughly $119.99 per user per month month-to-month, or about $101.99 annually. Quote-based, so the published figure is a starting point. | Buyers prepared for a sales-led onboarding into a full contact-centre platform. |
| DialedIn | Published starting price around $89 per user per month. | Blended inbound/outbound teams that want one vendor for both directions. |
| Ytel | Contact Centre Seat around $99/month, Engagement Platform around $399/month, Trust Center around $499/month. Seats are priced per agent on top of a platform fee. | Buyers who want a dialer and communications APIs from the same vendor. |
| Talkdesk | Digital Essentials is $85 per user per month, Voice Essentials $105, Elite $165 and Industry Experience Clouds $225. The outbound dialer is part of the Proactive Outbound Engagement add-on, whose price is not published. | Enterprise contact centers that need omnichannel, workforce management and industry compliance tooling, and have a procurement process to price the dialer add-on. |
Head-to-head comparisons
Who should pick DialerSeat
Solo agents through mid-size floors who dial daily, want every mode included, and refuse an annual contract.
Pros of DialerSeat
- Every dialer mode included at one price, with no tier to climb
- Weekly billing with no annual commitment and no implementation fee
- Self-serve signup: no demo, no sales call, no quote to see pricing
- Self-serve signup: no demo required to see pricing or start dialing
- Server-side TCPA calling-window enforcement per lead state
- FTC Telemarketing Sales Rule 3% abandon-rate cap enforced in predictive
- Unlimited numbers with STIR/SHAKEN A-attestation
- Multiple scripts per campaign with live mid-call switching
- White-label reseller option on Manager+
Cons of DialerSeat
- National DNC scrubbing and consent records remain the customer’s responsibility
- No built-in lead marketplace: bring your own list
DialerSeat publishes this page, so read the DialerSeat column with that in mind. Competitor pricing and capability are taken from each vendor’s own published material and independent review sites at the time of writing, and vendors change their pricing without telling us. Check theirs before you decide. If something here is out of date or wrong, .