Dialpad Connect — the $15–$35/user/month plan most people mean when they say "Dialpad" — doesn't include a power dialer at any tier. The dialer lives in a completely separate product, Dialpad Sell, starting around $39/user/month. DialerSeat™ includes every dialer mode at $35 per seat per week, one product, one price.
Dialpad shows up frequently in "best dialer" roundups, largely on the strength of its AI transcription and coaching tools. Worth knowing before you sign up: those roundups are usually describing Dialpad's AI features, not its dialer. The core Dialpad Connect phone plans (Standard $15, Pro $25, Enterprise $35 per user/month) don't include a power dialer at any tier — multiple independent pricing breakdowns confirm it, listing "Power Dialer" as available only inside the separate Dialpad Sell product line, itself starting around $39/user/month. DialerSeat™ is one product with the dialer already in it.
Switch to DialerSeat™ if you want a dialer, not a phone system that requires buying a second, separate product to get one. Stay on Dialpad if your team genuinely needs its AI transcription and coaching across general business calling more than it needs outbound dialing specifically.
Dialpad Connect's advertised $15/user/month Standard plan is real, but it has no CRM integrations and no power dialer. Pro ($25/user/month) adds CRM sync but carries a 3-user minimum — so a 2-person team pays for 3 seats. One detailed breakdown puts a real 2-person Pro team at roughly $46.75/month per active user once the 3-seat minimum and mandatory administrative fees are factored in, against a $25 headline. And none of this includes the dialer — that's Dialpad Sell, a separate purchase starting around $39/user/month. DialerSeat™ is $35/week, flat, one product, dialer included.
Honest side-by-side. Dialpad's AI transcription and call summaries are genuinely well-regarded. Green ✓ = confirmed support, red ✕ = not available in the product being compared, amber = requires a separate product/purchase, or a claim we couldn't independently confirm.
| Feature | DialerSeat | Dialpad |
|---|---|---|
| Public per-seat pricing | ✓ | ✓ |
| Self-serve signup, no demo required | ✓ | ✓ |
| Weekly billing option | ✓ | ✕ |
| No annual contract required | ✓ | Monthly billing costs more per seat |
| Seat price (Dialpad Connect) | $35/wk, cancel anytime | $15–$35/mo by tier |
| Power dialer included in Connect at any tier | ✓ | ✕ |
| Power dialer available at all | ✓ | Separate product, Dialpad Sell, $39+/mo |
| CRM integrations on entry tier | ✓ | Standard tier lacks CRM sync; requires Pro |
| Minimum seats on Pro tier | ✕ | 3-user minimum |
| Predictive dialer | ✓ | Not specified |
| Progressive dialer | ✓ | Not specified |
| Preview dialer | ✓ | Not specified |
| Per-campaign dialer mode | ✓ | Not specified |
| AMD voicemail filter included | ✓ | Not specified |
| TCPA windows enforced server-side | ✓ | Not specified |
| STIR/SHAKEN A-attestation | ✓ | Not specified |
| "Unlimited calling" without regional restriction | ✓ | US/Canada only, per multiple reports |
| SMS overage fees | ✕ | $0.008/message after 250, per reports |
| Public API + webhooks (any CRM) | ✓ | ✓ |
| Works on phones + tablets (PWA install) | ✓ | Not specified |
| Lapsed-user data preservation | ✓ | Not specified |
Dialpad's Enterprise tier adds SSO, SCIM, and dedicated account management for larger orgs, on Dialpad Connect. We found no whitelabel or reseller program anywhere on Dialpad's site, across either Connect or Sell. DialerSeat™ Manager+ is a flat $75/month add-on with full whitelabel included, on the same product that already includes the dialer.
Not a separate purchase. Dialpad Connect's phone plans have no power dialer at any tier — it's exclusive to the separate Dialpad Sell product.
Start solo. Dialpad's Pro tier, the one with CRM integrations, carries a 3-user minimum — a 2-person team pays for a seat nobody uses.
$35 this week. Cancel before next Monday and you owe nothing more. Dialpad bills monthly, with lower rates reserved for annual commitment.
$35/week is the whole price. Independent breakdowns report a mandatory administrative fee (roughly $4.50/user) added to Dialpad seats on top of the tier price.
Install as a PWA with the same dialer modes as desktop. Dialpad's dialer, when purchased separately through Sell, is a distinct product from its mobile phone app.
Manager+ adds full whitelabel for $75/month flat. We found no whitelabel or reseller program anywhere on Dialpad's site.
$35 a week per seat. Predictive, power, progressive, and preview dialing, included — not a separate $39+/month product you have to discover and buy on top. Self-serve signup means first dial in under 10 minutes.