Convoso vs DialedIn
Both are real options and each is the right answer for someone. Below is what each one costs, which dialing modes you actually get for that money, and the buyer each genuinely suits: followed by a note on where our own product fits, clearly marked as ours.
Convoso
A strong predictive dialer built for larger outbound operations, quoted per deployment.
- PRICING
- Custom quotes, usage-billed.
- BILLING
- Contract terms are negotiated; a seat minimum applies.
- DIALING
- Predictive dialing with sophisticated pacing.
- BEST FOR
- Outbound floors of 20+ seats that need aggressive pacing and will negotiate a contract.
Pros of Convoso
- Genuinely strong predictive pacing and lead management
- Built for high-volume outbound teams
- Good reporting for floor managers
Cons of Convoso
- No public pricing
- Aimed at roughly 20+ seat operations
- Usage billing makes the monthly cost harder to predict
DialedIn
Formerly ChaseData. A long-running cloud contact-centre product covering inbound and outbound in one system.
- PRICING
- Published starting price around $89 per user per month.
- BILLING
- Per-user subscription; terms vary by plan.
- DIALING
- Predictive, progressive and preview dialing across its tiers.
- BEST FOR
- Blended inbound/outbound teams that want one vendor for both directions.
Pros of DialedIn
- Publishes a starting price rather than hiding everything behind a demo
- Handles inbound and outbound in one platform
- Long operating history under the ChaseData name
Cons of DialedIn
- The entry price is the entry tier: the outbound features most teams want sit higher up
- Feature availability by tier is not obvious until you are in a sales conversation
- Interface is functional rather than modern
Which one to pick
Choose Convoso if you are outbound floors of 20+ seats that need aggressive pacing and will negotiate a contract.
Choose DialedIn if you are blended inbound/outbound teams that want one vendor for both directions.
The most common mistake in this comparison is reading the advertised rate as the bill. Add the seat minimum, the tier the dialer actually lives on, per-number charges, and any setup fee before deciding which is cheaper.
Where DialerSeat fits
We publish this page, so weigh it accordingly. $35 per seat per week on Pro. $75 per week on Manager+, which adds team ownership and white-labeling. Billed weekly from day one: no trial, no contract, no setup fee, cancel any week. Lead data is preserved if a subscription lapses. Preview, power, progressive, and predictive: all four included at the base price, selectable per campaign.
Where we are not the right answer: Newer product with a smaller review footprint than the incumbents; National DNC scrubbing and consent records remain the customer’s responsibility; No built-in lead marketplace: bring your own list.
Pricing and packaging for other vendors change without notice and are summarised here from their public materials. Verify current terms with the vendor before buying. Corrections are welcome, we would rather be accurate than flattering. Competitors listed: ReadyMode, Mojo Dialer, PhoneBurner, Five9, Convoso, BatchDialer, WAVV, Kixie, Orum, JustCall, CloudTalk, Aircall, VICIdial, CallTools, DialedIn, smrtPhone, Aloware.