# Convoso vs DialedIn

An honest side-by-side. Each is the right answer for someone.

## Convoso
A strong predictive dialer built for larger outbound operations, quoted per deployment.

- Pricing: Custom quotes, usage-billed.
- Billing: Contract terms are negotiated; a seat minimum applies.
- Dialing: Predictive dialing with sophisticated pacing.
- Best for: Outbound floors of 20+ seats that need aggressive pacing and will negotiate a contract.

**Pros of Convoso:** Genuinely strong predictive pacing and lead management; Built for high-volume outbound teams; Good reporting for floor managers.

**Cons of Convoso:** No public pricing; Aimed at roughly 20+ seat operations; Usage billing makes the monthly cost harder to predict.

## DialedIn
Formerly ChaseData. A long-running cloud contact-centre product covering inbound and outbound in one system.

- Pricing: Published starting price around $89 per user per month.
- Billing: Per-user subscription; terms vary by plan.
- Dialing: Predictive, progressive and preview dialing across its tiers.
- Best for: Blended inbound/outbound teams that want one vendor for both directions.

**Pros of DialedIn:** Publishes a starting price rather than hiding everything behind a demo; Handles inbound and outbound in one platform; Long operating history under the ChaseData name.

**Cons of DialedIn:** The entry price is the entry tier: the outbound features most teams want sit higher up; Feature availability by tier is not obvious until you are in a sales conversation; Interface is functional rather than modern.

## Which to pick
- Choose **Convoso** if you are outbound floors of 20+ seats that need aggressive pacing and will negotiate a contract.
- Choose **DialedIn** if you are blended inbound/outbound teams that want one vendor for both directions.

## Disclosure, DialerSeat is our product
$35 per seat per week on Pro. $75 per week on Manager+, which adds team ownership and white-labeling. Billed weekly from day one: no trial, no contract, no setup fee, cancel any week. Lead data is preserved if a subscription lapses. Preview, power, progressive, and predictive: all four included at the base price, selectable per campaign.

Where we are not the right answer: Newer product with a smaller review footprint than the incumbents; National DNC scrubbing and consent records remain the customer’s responsibility; No built-in lead marketplace: bring your own list.

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