# Aircall vs Dialpad

An honest side-by-side. Each is the right answer for someone.

## Aircall
A popular business phone system with the Power Dialer on its Professional tier.

- Pricing: $30/seat Essentials excludes the Power Dialer; Professional at $50/seat includes it.
- Billing: Monthly or annual, with a three-licence minimum.
- Dialing: Power Dialer on Professional and above. No predictive.
- Best for: Teams that primarily need a great phone system, with light outbound.

**Pros of Aircall:** Very polished product; Large integration marketplace; Reliable and well supported.

**Cons of Aircall:** Power Dialer requires the $50 tier; Three-licence minimum; No predictive dialing.

## Dialpad
A unified communications platform where the dialer lives in a separate product.

- Pricing: Dialpad Connect is $15-$35/user/month; the dialer is in Dialpad Sell, from around $39/user/month.
- Billing: Monthly or annual.
- Dialing: No power dialer in Connect at any tier; dialing requires Sell.
- Best for: Companies standardising on one communications platform company-wide.

**Pros of Dialpad:** Excellent voice AI and transcription; Strong UCaaS feature set; Good meetings and messaging.

**Cons of Dialpad:** Two products to buy outbound dialing; Sell is priced separately from the phone system.

## Which to pick
- Choose **Aircall** if you are teams that primarily need a great phone system, with light outbound.
- Choose **Dialpad** if you are companies standardising on one communications platform company-wide.

## Disclosure, DialerSeat is our product
$35 per seat per week on Pro. $75 per week on Manager+, which adds team ownership and white-labeling. Billed weekly from day one: no trial, no contract, no setup fee, cancel any week. Lead data is preserved if a subscription lapses. Preview, power, progressive, and predictive: all four included at the base price, selectable per campaign.

Where we are not the right answer: National DNC scrubbing and consent records remain the customer’s responsibility; No built-in lead marketplace: bring your own list.

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